Privacy Policy

Privacy Policy

Last updated: 6 August 2026

1. Data Controller

The Data Controller responsible for the processing of personal data collected through the website www.seritarghe.it

is:

SERITARGHE S.R.L.
Via Torino 10
15060 Basaluzzo (AL), Italy
VAT No. and Tax Code: 01959360064
Registered with the Alessandria Companies Register
R.E.A. No. AL-214234
Share capital: €21,000.00, fully paid up

Email: info@seritarghe.it


Telephone: (+39) 0143 489456

Requests concerning the protection of personal data and the exercise of data subject rights may be sent to the email address indicated above.

2. Scope of this Privacy Policy

This Privacy Policy describes how SERITARGHE S.R.L. processes the personal data of users who visit www.seritarghe.it

, use the contact or quotation request forms, or interact with the services available on its pages.

This Privacy Policy applies exclusively to www.seritarghe.it

and does not apply to external websites, pages or services that may be accessed through links available on the website.

The website is primarily intended for users located in Italy and the European Union.

3. Categories of Personal Data Processed

3.1 Browsing Data

During the normal operation of the website, IT systems may automatically collect certain technical information, including:

  • IP address;
  • date and time of the request;
  • requested page and referring page;
  • browser and device type;
  • operating system;
  • outcome of the request;
  • errors and diagnostic information;
  • information necessary to ensure the security and stability of the website.

This information is mainly processed to enable the operation of the website, ensure its security, prevent misuse and identify technical issues.

3.2 Data Provided Through Forms

The contact and quotation request forms available on the website may collect:

  • first name and surname;
  • email address;
  • subject of the request;
  • content of the message;
  • any uploaded files or attachments;
  • technical information associated with the submission.

The data entered may be stored through WordPress and Elementor and is forwarded to the Data Controller’s email inbox through the email service configured on the website.

Users are requested not to include unnecessary personal data in messages or attachments and not to submit special categories of personal data, such as health, biometric, religious or political information, unless this is strictly necessary for the request.

3.3 Data Provided by Email or Telephone

When a user voluntarily contacts SERITARGHE S.R.L. by email or telephone, the Data Controller may process the user’s contact details, the content of the communication and any other information necessary to handle the request.

3.4 Cookie Preferences

The website uses Complianz to collect and store the preferences expressed by users concerning cookies and non-essential services.

Detailed information about the cookies used, their duration and how users can change their preferences is available in the Cookie Policy:

seritarghe.it/cookie-policy-ue/

4. Purposes and Legal Bases of Processing

Website Operation and Security

Technical browsing data is processed to:

  • enable the display and proper operation of the website;
  • ensure the security of IT systems;
  • prevent unauthorised access, misuse and harmful activities;
  • identify and resolve technical issues;
  • establish possible liability in the event of cyberattacks.

The legal basis for this processing is the legitimate interest of the Data Controller in ensuring the security, integrity and proper operation of the website.

Handling General Enquiries

Data submitted through the contact form, by email or by telephone is used to read, assess and respond to the user’s request.

The legal basis for this processing is the legitimate interest of the Data Controller in managing incoming communications and responding to users.

Handling Quotation Requests

Data submitted through the quotation request form is processed to:

  • understand the user’s requirements;
  • prepare and communicate a quotation;
  • carry out activities prior to the possible conclusion of a contract;
  • contact the user concerning the request.

The legal basis for this processing is taking steps at the request of the data subject prior to entering into a contract.

Compliance with Legal Obligations

Personal data may be processed where necessary to comply with obligations imposed by laws, regulations, decisions issued by public authorities or applicable tax and administrative legislation.

The legal basis for this processing is compliance with a legal obligation to which the Data Controller is subject.

Protection of the Data Controller’s Rights

Personal data may be retained and used where necessary to establish, exercise or defend the rights of SERITARGHE S.R.L., including in judicial or out-of-court proceedings.

The legal basis for this processing is the legitimate interest of the Data Controller in protecting its rights.

Display of Google Maps

The “Contact” page contains a map provided through Google Maps.

The map is activated only after the user has given consent through the cookie banner. Before consent is given, a placeholder may be displayed instead of the map.

When the map is activated, the user’s browser may communicate with Google’s systems and transmit information such as the IP address, device and browser type, date and time of the request and information concerning the user’s interaction with the service.

The legal basis for this processing is the user’s consent. Consent may be withdrawn at any time through the cookie preference management function available on the website.

Google Fonts

The Google Fonts used by the website are hosted locally on the server.

Therefore, the display of the website does not require the user’s browser to connect directly to Google’s servers solely for the purpose of loading fonts.

5. Provision of Personal Data

The provision of personal data through the forms is optional.

However, fields marked as mandatory are necessary to identify the request and allow the Data Controller to respond. Failure to provide mandatory information may make it impossible to submit the form or handle the request.

Uploading attachments is optional. Users should submit only documents that are relevant and necessary.

Consent to the activation of Google Maps is optional. If consent is not given, the user may continue to use the website, but the interactive map will not be loaded.

6. Processing Methods and Security

Personal data is processed using electronic systems and, where necessary, manually, in accordance with the principles of lawfulness, fairness, transparency, data minimisation and storage limitation.

SERITARGHE S.R.L. implements appropriate technical and organisational measures to protect personal data against loss, destruction, unauthorised access, alteration or unlawful disclosure.

Access to personal data is limited to authorised personnel and service providers who need to process it in order to perform the services entrusted to them.

However, no system connected to the Internet can be considered entirely free from risk. Users are therefore requested not to submit unnecessary or particularly confidential information through the website forms.

7. Recipients of Personal Data

Personal data may be disclosed or made accessible, to the extent necessary, to:

  • authorised personnel of SERITARGHE S.R.L.;
  • technicians and consultants responsible for website management and maintenance;
  • hosting, infrastructure and IT service providers;
  • email service providers;
  • professionals responsible for legal, tax or administrative matters;
  • public, judicial or supervisory authorities, where required by law.

Personal data is not publicly disclosed or sold to third parties.

8. Service Providers

Aruba S.p.A.

The website is hosted through services provided by Aruba S.p.A., which supplies the technical infrastructure necessary to operate the website.

Aruba may process technical information and logs relating to the operation, security and maintenance of the hosting service.

Google – Gmail

Communications submitted through the forms are forwarded through Gmail, which is configured on the website using WP Mail SMTP.

Google may therefore process email addresses, message content, attachments and associated metadata in order to provide the email service, ensure security and prevent misuse.

Google Maps

When the user consents to the activation of the map, certain technical information is transmitted to Google to enable the provision of the service.

Processing carried out directly by Google is governed by Google’s own privacy policy and terms of service.

9. Transfers of Personal Data Outside the European Economic Area

The main hosting service for the website is provided by an Italian operator.

The use of Google services, particularly Gmail and Google Maps, may involve the processing of personal data through infrastructure located outside the European Economic Area.

Any international transfers are carried out on the basis of the safeguards provided under applicable data protection law, including adequacy decisions, Standard Contractual Clauses or other mechanisms recognised under the GDPR.

10. Data Retention Periods

General enquiries, quotation requests and any related attachments are retained for a maximum period of 24 months from the last communication, unless:

  • the request results in a contractual relationship;
  • retention is necessary to comply with legal, tax or administrative obligations;
  • retention is necessary to protect a right or manage a dispute;
  • the data subject requests erasure and another legal basis for retention continues to apply.

Where a request results in a contractual relationship, relevant personal data is retained for the periods required by applicable civil, tax and accounting legislation.

Technical logs are retained for the period strictly necessary for the management, security and maintenance of the website, in accordance with the hosting provider’s settings. Logs may be retained for a longer period in the event of a security incident, a request from a competent authority or the need to establish liability.

Cookie preferences are retained for the period configured through Complianz and indicated in the Cookie Policy.

At the end of the applicable retention periods, personal data is erased, anonymised or otherwise made no longer attributable to the data subject, unless further retention is required by law.

11. Data Subject Rights

Where applicable, data subjects may exercise the rights provided under Articles 15 to 22 of Regulation (EU) 2016/679.

In particular, data subjects may:

  • obtain confirmation as to whether personal data concerning them is being processed;
  • access their personal data and receive a copy;
  • request the correction of inaccurate data or the completion of incomplete data;
  • request the erasure of personal data;
  • request the restriction of processing;
  • object to processing based on legitimate interests;
  • receive personal data in a structured, commonly used and machine-readable format, where the relevant conditions are met;
  • withdraw consent at any time, without affecting the lawfulness of processing carried out before consent was withdrawn;
  • lodge a complaint with the competent supervisory authority.

Requests may be sent to:

info@seritarghe.it

The Data Controller will respond within the time limits established by applicable law and may request information necessary to verify the identity of the person making the request.

12. Complaints to the Supervisory Authority

Data subjects who believe that the processing of their personal data infringes applicable data protection law may lodge a complaint with the:

Italian Data Protection Authority
Garante per la protezione dei dati personali

The right to seek a judicial remedy before the competent courts remains unaffected.

13. Children

The website and the services offered by SERITARGHE S.R.L. are not specifically intended for children.

Children are requested not to submit personal data through the website forms without the assistance of a parent or legal guardian.

14. Automated Decision-Making and Profiling

Personal data collected through the website is not used by SERITARGHE S.R.L. to make decisions based solely on automated processing that produce legal effects or similarly significantly affect the data subject.

The website does not carry out commercial profiling activities.

15. Links to External Websites

The website may contain links to third-party websites or services.

SERITARGHE S.R.L. does not control how such third parties process personal data. Users are encouraged to review the relevant privacy policies before submitting personal data.

16. Changes to this Privacy Policy

This Privacy Policy may be updated to reflect changes in legal, technical or organisational requirements or the introduction of new services.

The updated version will be published on this page together with the date of the latest revision.

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